FAQ
Direct answers, with the boundary left intact.
If a source, permission, license, or assessment type limits an answer, SCOUTz should say so before the answer becomes a sales claim or client conclusion.
What is SCOUTz?
SCOUTz is a security-review and sales-intelligence platform for MSPs. It connects prospect context, read-only domain evidence, customer-approved Microsoft 365 evidence, guided action, audience-specific reports, and verification.
Who is SCOUTz built for?
SCOUTz is built for MSP owners, sales leaders, vCIOs, security consultants, and technicians who need one defensible motion from prospecting through assessment, delivery, remediation, and rescan.
Does SCOUTz install an agent?
No. The current product uses a domain-only outside-in assessment and a customer-approved Microsoft 365 OAuth assessment. It does not install endpoint software, hardware appliances, or network probes.
Is the Microsoft 365 review read-only?
Yes. It uses customer-approved, read-only access for supported configuration and metadata. SCOUTz does not make tenant changes or read message bodies, documents, files, chats, or prompts.
What can a domain-only assessment see?
It can inspect public DNS, email-authentication records, HTTPS and certificate posture, browser-security headers, exposed services, and related public signals. It cannot prove internal identity, recovery, endpoint, or operational controls.
Does an installed application mean it is being used?
No. Installation, consent, license assignment, and activity are different states. SCOUTz keeps them separate and labels activity or user evidence only when the connected source exposes it.
Does SCOUTz make security changes automatically?
No. SCOUTz separates diagnosis from remediation. The MSP reviews the evidence, validates the environment, agrees on the next step, performs the work, and rescans observable controls to verify change.
Can SCOUTz prove backup health?
Not from product presence alone. Backup health requires evidence such as protected scope, job results, isolation, restore testing, and recovery objectives. SCOUTz distinguishes presence from attested or directly verified recovery readiness.
How does SCOUTz approach AI and Copilot governance?
When supported source coverage is available, SCOUTz can surface relevant application, publisher, permission, owner, assignment, and activity context. It does not inspect prompts, employee messages, documents, or private files.
Can MSPs use their own branding?
Yes. Client-facing reports are designed for the MSP’s name, logo, color, contact details, and client-delivery motion. Operator-only evidence remains separated from client-safe output.
How do I join the Open Beta?
Use the Open Beta page with your MSP or company email. A human reviews the application. If approved, Sales sends a separate secure $0 card-authorization step, then the team provisions the workspace and schedules training. Open Beta is $0 until conversion; list pricing is $279 per month, and participants receive advance notice before any paid conversion.
What does passive-first discovery mean?
It means SCOUTz begins with bounded public and approved company evidence before a customer relationship exists, states what that evidence cannot establish, and requests customer authorization only when a deeper cloud source is needed.
Why does a Microsoft 365 review need customer authorization?
The review uses supported tenant configuration and metadata that public sources cannot provide. SCOUTz explains the purpose and read-only boundary, the customer authorizes access, and permission, license, provider, and readability limits remain visible.
Does SCOUTz read email, files, chats, documents, or AI prompts?
No. The current Microsoft 365 review is designed around supported configuration, metadata, relationships, permissions, counts, and states. It does not read message bodies, files, chats, documents, or prompts.
Does public information mean SCOUTz can collect anything it finds?
No. Public availability is one aspect of the source, not permission for unlimited collection, retention, or secondary use. SCOUTz is designed around a defined purpose, proportionate evidence, source transparency, and explicit access boundaries.
Where do existing users sign in?
Use the Portal Access page on this website for the current MSP and client access status. SCOUTz only publishes a production sign-in destination after that route is verified and ready.
Why is MSP sales difficult?
An MSP often has to establish trust, understand an unfamiliar environment, earn permission for deeper assessment, translate technical evidence, and define useful work before a buyer can compare more than price. SCOUTz prepares that process; it does not remove the human decision.
How should an MSP prepare for the first sales meeting?
Bring a sourced company brief, legitimate outside-in evidence, explicit unknowns, and questions created by the evidence. Whatever earned the meeting, do not ask the meeting to begin at zero.
Does SCOUTz guarantee more sales or a shorter sales cycle?
No. SCOUTz cannot control the prospect, budget, timing, competition, or close. It helps the MSP prepare with defensible evidence, ask better questions, keep the next step clear, and preserve the story through authorized assessment and delivery.
SCOUTz OPEN BETA
Point SCOUTz at the question. Walk in with a defensible answer.
Bring a real MSP workflow and see how SCOUTz turns evidence into the next defensible action. The review runs without an agent or install and never changes configuration automatically.
SCOUTz prepares the conversation. The relationship and the sale stay yours.