Is anyone monitoring your systems 24/7?
Verify who receives meaningful after-hours alerts, who responds, and what the response promise covers.
THE 3AM TEST
Six questions that expose whether the plan survives contact with reality.
The 3AM Test connects observable evidence with the operational facts only the client and MSP can attest: who watches, who responds, what can recover, and what happens next.
Can you recover from ransomware?
Confirm recovery copies are isolated, restoration has been tested, and the business knows its recovery objective.
Who gets called when something breaks?
Record the escalation owner, after-hours path, decision authority, and the point where incident response begins.
When did someone last check your systems?
Use dated evidence to show the last meaningful review, maintenance action, and documentation update.
Are the security basics in place?
Review identity, endpoint, email, and patch posture without hiding exceptions under a percentage.
Is anyone watching for active threats?
Separate routine alerting from active investigation and name the person accountable for response.
EVIDENCE + ATTESTATION
A scan cannot answer every operational question.
SCOUTz uses technical evidence where available and keeps client or MSP attestation visible where the answer depends on process, ownership, service records, or restore testing.
Recovery readiness needs protected scope, job results, isolation, restore testing, recovery objectives, and a named owner—not a detected product name.
Explore cyber resilience →SCOUTz OPEN BETA
Point SCOUTz at the question. Walk in with a defensible answer.
Bring a real MSP workflow and see how SCOUTz turns evidence into the next defensible action. The review runs without an agent or install and never changes configuration automatically.
SCOUTz prepares the conversation. The relationship and the sale stay yours.